Privacy Policy
1. Who We Are
This website is operated by Upscale LLC (“Upscale”, “we”, “our”, or “us”).
Velacucina is a registered trademark owned by Upscale LLC.
2. Information We Collect
We collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Company name
- Country or location
- Information submitted through contact forms or emails
- Newsletter subscription details
We may also automatically collect certain technical information, such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and interaction data
- Date and time of access
3. How We Use Your Information
We use personal information to:
- Respond to inquiries and requests
- Provide information about products and services
- Send newsletters or updates (if you subscribe)
- Improve website performance and user experience
- Maintain the security and integrity of the website
4. Legal Basis for Processing
We process personal information based on:
- Your consent, where provided
- Our legitimate interest in operating and improving our website
- Compliance with applicable legal obligations
You may withdraw consent at any time by contacting us or using unsubscribe options in communications
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.
You may unsubscribe from communications at any time.
6. Sharing of Information
We do not sell or rent personal information.
We may share information with trusted service providers who support our operations, such as:
- Website hosting providers
- IT and technical service providers
- Email or communication platforms
- Analytics services
These providers process data only on our behalf and in accordance with applicable data protection requirements.
7. International Processing
Your information may be processed or stored in countries outside your country of residence.
Where required, appropriate safeguards are implemented to protect personal data in accordance with applicable laws.
8. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access the information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to certain processing
- Withdraw consent at any time
Requests may be submitted to:
9. Cookies and Tracking Technologies
This website may use cookies or similar technologies to enhance functionality and analyze usage.
Cookies may be used for:
- Essential website operation
- Performance and analytics
- Improving user experience
You may control or disable cookies through your browser settings.
10. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or storage system can be guaranteed to be completely secure.
11. Third-Party Websites
This website may contain links to external websites that are not operated by Upscale LLC.
We are not responsible for the privacy practices or content of third-party websites.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
The revised version will be posted on this page with an updated revision date.
For questions or requests related to this Privacy Policy, please contact: